Step by step to a better work life
Work life will get better only if there is trust and a positive spirit at the workplace. Trust guarantees the willingness to try out different things and new solutions. Tiny steps like this make work life more productive and less stressing, reports the latest issue of Telma.
Ikea was named this year’s best workplace in Finland. Ikea’s employees believe in the strength of doing things together. Everyone is trusted, and everyone feels free to be their own genuine self. Contacts with the supervisors are easy.
– Nobody just walks by if they see that the other person needs help. And if they don’t know the answer, they don’t turn their back, but tell who can help, says customer advisor Ville Linkoheimo, in the latest Telma.
Trust is born from little things: sharing responsibility, listening actively, respect, as well as the example set by the management. When people are listened to and encouraged to share their ideas, new better work practices are created. Trust is one of the most important success factors of a business; it encourages positive risk-taking.
– If people are quiet in meetings, that can be hurtful to the management and the whole organization. Think of it this way: if the supervisor is criticized openly, he or she must have done something right. It means that there is strong trust, says Kirsimarja Blomqvist, Professor of Knowledge Management.
Also Lauri Ihalainen, present Minister of Employment, and earlier the long-term chairman of SAK (Central Organization of Finnish Trade Unions) gives his views in Telma. He says that doing things together is Finland’s resource in the changing work life. Ihalainen reminds that the employees themselves must also take an active part in the developments.
– Employees are never losers when improvements are made. Local cooperation is always worth while, because the workers can give an enterprise the kind of human capital that it doesn’t have otherwise.
In addition to the theme of trust, Telma 2/2012 deals with the importance of planning in preventing safety risks and loading in the construction of a new industrial plant. In his interview, Karsten Slotte, Corporation Manager of Fazer, tells about his views on leadership and management. (The Finnish version of Telma contains some other articles as well.)
For more information contact:
The Finnish Work Environment Fund: communication manager Marja-Leena Jylhä, 040 548 8852
The Centre for Occupational Safety: communication specialist Eija Åback, 040 537 1822